Manager, Release Engineering

Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity.

Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

Job Summary:

The release engineering manager is responsible for working with the release engineering resource team in implementing, releasing and maintaining proprietary and nonproprietary software applications of the company.

Duties/Responsibilities:

• Responsible for leading a small team, assigning and tracking system implementation and software release tasks
• Participate in process mapping, requirements gathering and system configuration/design disucssions
• Liasion with business operations and DevOps to collaborate on technical solutions.
• Collaborate with software application vendors on system releases and support
• Support software application required documentation
• Support the testing and automation of application releases
• Provide review feedback on IT SOPs
• Manage system administration tasks of software applications
• Provide software application training and support information to the support team resources (L1/L2 helpdesk agents)
• Ensure software applications adhere to Velocity IT SOPs, policies, and cybersecurity standards
• Support O365 routine support and administrative tasks
• Support IT infrastructure and networking administration tasks
• Support IT and application help desk ticket escalation resolution for areas of expertise

Required Skills/Abilities:

• Experience with computer systems validation
• Project management of system implementations
• Technical experience with software applications, development, configuration and administration

Education and Experience:

• 3 Years of Management experience
• 3 Years of System implementation and Release Management
• ITIL is a plus
• PMI is a plus

NOTE: The above Job Description is intended to communicate the general function of the mentioned position and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required.  Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change.  All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.