Director, Clinical Systems

Position Overview

The Director, Clinical Systems owns the Systems’ solution architecture, interoperability, governance, and performance of Velocity’s clinical technology ecosystem — including but not limited to CTMS, Regulatory, Source Data Capture, scheduling, and integrated reporting.

This is an enterprise solution leadership role responsible for ensuring that clinical platforms operate as a cohesive operational backbone, architected to enable predictable enrollment, compliant execution, scalable growth, and measurable financial performance. The Director must apply “systems thinking” toward driving operational solutions and efficiency.

1. Enterprise System Ownership & Strategic Architecture

• Serve as business owner and subject matter expert for all clinical systems.
• Define and maintain the target-state operational systems architecture.
• Ensure cross-platform interoperability across systems.
• Establish architectural guardrails preventing siloed solutions.

2. Solution Design & Impact Governance

• Lead enterprise impact analyses for new initiatives.
• Chair system change control governance forums.
• Translate transformation initiatives into structured roadmaps.
• Fully understand system capabilities and steer decision making toward best location and governance of data.

3. Operational Optimization & Automation Strategy

• Identify automation and workflow design opportunities.
• Drive measurable improvements in cycle time and data quality.
• Lead vendor strategy discussions and performance reviews.

4. Adoption, Enablement & Organizational Alignment

• Develop enterprise adoption frameworks and training strategies.
• Monitor utilization, compliance, and workflow efficiency.
• Act as escalation point for systemic issues.
• Develop and implement change management strategies leading to organizational uptake.

5. Governance, Quality & Compliance Leadership

• Ensure alignment with GCP and regulatory standards.
• Oversee audit readiness and vendor oversight processes.
• Maintain enterprise SOPs and governance documentation.

Qualifications

• Bachelor’s degree in Life Sciences, Healthcare Administration, Information Systems, or related discipline (Master’s preferred).
• 8+ years of progressive experience in clinical systems leadership.
• Demonstrated experience leading multi-system integration strategies.
• Strong understanding of clinical trial and site workflows and regulatory frameworks.
• Hands-on ability to use AI platforms to generate insights and automation. Good understanding of SQLs, APIs, Cloud and LLM Capabilities.

Core Competencies

• Enterprise Systems Architecture
• Clinical Workflow Engineering
• Cross-Platform Integration Strategy
• Change Governance & Impact Modeling
• Operational Scalability Design
• Data Integrity & Compliance Oversight